Each MARTEYA piece whether a dress or accessory is designed with quality and craftsmanship in mind.

Please refer to the care instructions listed on the product page and the garment or item label before cleaning or handling.

Due to the delicate nature of our materials, sequins, and hand-finished details, we recommend treating each item with care to ensure its longevity.

Yes, we proudly ship both within the UK and worldwide using reliable, tracked courier services.

For estimated delivery times and regional shipping costs, please refer to our Shipping Policy.

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number.

For international shipments, please use the link provided in your email to follow your parcel through your local courier once it arrives in your country.

Each product page includes fit notes and fabric details to help you select the right size. You can also view our Size Guide for detailed body measurements and international conversions. If you're still unsure, contact our team for personalised sizing support at support@marteya.com.

If your item doesn't fit as expected, you can request an exchange or return within 14 days of receiving your order, provided it meets our return conditions.

Please review our Returns Policy for more information on eligibility and the returns process.

As a small business, we aim to process and dispatch orders promptly.

If you need to make changes or cancel an order, please contact us immediately at support@marteya.com.